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Asked by employees |
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Asked by authorising officers |
| Q |
Which optician do I go to? |
Q |
How can my company obtain uvex forms? |
| A |
Your company may have chosen a designated optician to which you must go, this may well be printed on the form under “optician name”. Your authorising officer will know and inform you if this is the case. If a designated optician has not been specified then you can visit any optician of your choice however frames may not be available to try on.
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Uvex will provide your company the forms F.O.C. and will pre-print relevant information to help the ease of process. Complete the inside back cover and fax to uvex and we will do the rest. The more information your company can provide, the more smoothly the process will work.
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| Q |
How do I choose a frame? |
Q |
What’s the benefit of a designated optician? |
| A |
Your company may have specified certain frames that they will allow you to wear. These will be on the form under “approved frames”. If this is not the case the complete selection can be seen in this brochure from which your choice can be made. If a designated optician has been chosen then sample frames will be available to try on there.
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Uvex will provide your designated optician with the appropriate frames, allowing employees to try them on for style and fitting purposes. Frames need to be measured on the individuals face in order to acheive ocular precision. In addition, fees can be agreed providing consistent invoice levels.
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| Q |
What happens if the frame I like isn’t at the opticians to try on? |
Q |
How can my company set up a designated optician? |
| A |
Your optician can call uvex to order a sample frame. When this arrives your optician will inform you that it has done so and will arrange a further appointment for you to try on the frame.
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Often the company Safety Officer or Occupational Health Nurse will make arrangements with a local optician, alternatively a uvex representative can arrange this for you.
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| Q |
What if I have recently had an eye test prior to needing safety prescription spectacles? |
Q |
Will the optician know what to do with the uvex form? |
| A |
If you have your current eye prescription details you can take these to the optician along with the uvex form and the optician can fill in the form with your details and order the spectacles as normal
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The form is quite straight forward and has all the required information on it. Generally there are no issues however, if there are any queries a phone call to our laboratory, the number of which is on the form, should solve any problems.
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| Q |
Do I have to pay for my eye test and claim it back from my company? |
Q |
What alternatives are there to sending our employees to an optician? |
| A |
Provided your company pays for your eye test, uvex can arrange to pay the optician on your behalf and then invoice your company. This way no money changes hands at the optician.
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Uvex can arrange for your employees to have the eye test carried out onsite. By way of block testing we will reduce production downtime and then arrange for the spectacles to be delivered and dispensed at an agreed later date.
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Q |
How long will the glasses take to manufacture?
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A |
From the date of entering your details on to our computer we average between 7 and 10 working days before the spectacles are completed.
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